[Writing]Being Indirect and Polite

a.    An email to a colleague who is a member of your team. Tell them that the market report they wrote arrived late, is difficult to understand, and does not contain the information that you need.

From	kachusa.huynh@gameloft.com
To	Nam.nguyen@gameloft.com
Date	7 Oct 2013
Subject	Re: Market report
Hello Nam Thanks for your market report but it’s a little bit later than I expected. As planned, the report should reach me on 4 Oct 2013 Besides, I need to tell you that this report is quite difficult to understand and missing some needed information such as analyzing about market share, revenue, and competitors. Please re-check and send me the updated one which includes above information by the end of day. Thanks, Kachusa

b.    And email to a colleague asking for a favor. You are abroad and need some information from your office. You want them to find it and send it to you

From	kachusa.huynh@gameloft.com
To	khang.le@gameloft.com
Date	7 Oct 2013
Subject	Need help about DLC upload tool
Hello Khang, Hope you are doing well. I’m in Lao for business trip and I’m working on World at arms (WAA) Games to add new features for its new version. But unlucky, when I tried to upload the DLC package into database I was forbidden because my account has not been authorized. As I know you are predecessor of WAA, and you have a lot experience about DLC uploading process. Can you share me some information about DLC upload such as:                Who can it contact to ask for uploading permission?                The steps to upload in gold server.              And I heard that there are some dangerous if I make mistakes while uploading. Can          you please share me what things I need to be careful to avoid mistakes? Thanks and looking forward your reply soon, Kachusa

c.    An email to an important customer. Tell them that their latest order is going to be shipped later than usual, and they made a mistake in their last invoice to you.

From	kachusa.huynh@gameloft.com
To	mehamed.khaleft@gameloft.com
Date	7 Oct 2013
Subject	Re: Order No333 – Shipment late
Dear Mohamed, I’m writing with regard to Order No333. I’m still waiting for the above order but it seems it is going to be shipped later than usual. In addition, there is an issue is found in the last invoice – The name of my company is missing letter “f”. It should be “Gameloft” This is particularly inconvenient for me as I need the delivery by 10 Oct. I wonder if you could contact the forwarders to find out what happened and inform me immediately. I’m looking forward to hearing from you soon. Your sincerely, Kachusa